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Welcome to PinMeTo Customer Success Team

We build partnerships that go beyond the platform

Customer Success starts the moment our customers joins PinMeTo. Our team supports customers through quick onboarding, long-term strategy, and everything in between.

We’re hands-on, responsive, and always looking for ways to help our customers do better work.


How We Work

Smooth Start

We’ve built an onboarding flow that’s fast, structured, and easy to collaborate around. Our customers feel the momentum, and so do we.

Built on Trust

We know real, lasting relationships make all the difference. We're close to our customers, close to each other, and that trust comes through in everything we do.

Strategic Support

Our CS team builds close relationships, stays in the loop, and helps customers reach meaningful results with the platform.


Open Positions in CS

All jobs

Where You’ll Find Us

About PinMeTo

Customer behavior has changed. Today, the customer journey often begins on platforms like Google, Apple Maps, Facebook, and Instagram — not company websites. People search, compare, and engage with brands directly through search engines, maps, social media, and increasingly through AI platforms like ChatGPT and Gemini.

PinMeTo is a SaaS platform that helps multi-location brands manage and sync their location data, online conversations, and customer engagement across the AI platforms, hundreds of services, and directories, making sure their brand stays accurate, visible, and connected wherever discovery happens.


Founded in 2013
Co-workers 100+

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