Onboarding Assistant
Are you on the lookout for a detail focused job where you can take your administrative skills to the next level? Where you will work with engaged, innovative and competent colleagues? This might be the place where you belong! We at PinMeTo are now looking for an Onboarding Assistant to join our international team 🌏
About the role
The Onboarding Assistant position supports the Onboarding team and implementation processes for our new customers. In the team we have specialists that help the clients get value from our services as soon as possible after signing with us. You will support our specialists with day to day work by covering technical aspects of the onboarding processes, ensuring customers are up and running effectively.
Daily responsibilities
- Location data verification
- Structuring data and information
- Assisting in client meetings
- Supporting problem solving of technical issues
- Having contact with Google support
The team
The Onboarding team at PinMeTo is located in Malmö and Gdańsk, Poland. This position is based in Gdańsk and our office is located in Wrzeszcz, Gdańsk (close to the PKP station) and we have a friendly atmosphere at our office, where you also can grab a snack and fruit to boost your energy. Being a part of the Customer Success Team, we make sure the client gets onboarded and set up to suit their needs both from an organizational and technical point of view.
Your profile
- Interested in location marketing
- Structured & self organized
- An eye for detail
- Customer oriented
- Good to have working knowledge of Google Workspace
- Business level English, written & verbal. Other European Language is a plus (such as German, French & Spanish)
Lastly, we are looking for a highly motivated individual who is passionate about delivering exceptional service, while still knowing how to have a fun and work-life balance.
What we offer
PinMeTo is a young and fast growing company where everything is possible. We believe in diversity in people and love to explore each other's cultural differences. Now you have the chance to be a part of a playful and highly skilled team.
Sounds like fun? Then we'd love to get to know you! 🧡
PinMeTo was founded in 2013, when location data of most companies was outdated, inconsistent or simply missing on services like Google, Facebook and Apple. The vision was to provide a solution that enables brands with multiple locations to connect with their customers, outperform their competitors and thrive. Since then we have grown to 100+ employees located in 8 countries, helping 1,000+ companies manage 125,000+ locations worldwide. Trusted by enterprise companies like H&M, 7-Eleven, and Hertz, PinMeTo stands as a leading player within the local search and marketing technology industry.
- Department
- Customer Success
- Role
- Onboarding Assistent
- Locations
- Poland, Gdańsk
Poland, Gdańsk
About PinMeTo
Customer behaviour has changed. Today the customer journey starts online in search, maps and social media platforms. People are more likely to look up and interact with businesses and organisations using their preferred online service, such as Google, Apple Maps or Facebook, rather than using a company website.
PinMeTo offers a SaaS platform for managing business information and online conversations of large multi-location organisations across hundreds of online services, apps and other directories to boost brand engagement, drive foot traffic, and increase sales.
Onboarding Assistant
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